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Volunteer Income Tax Assistance (VITA)

Volunteer Income Tax AssistanceNeed help with your taxes?
The United Way of Lackawanna and Wayne Counties is once again offering the Volunteer Income Tax Assistance (VITA) program to prepare local, state and federal income tax returns for FREE!! There are NO hidden fees or charges – this is a completely free service designed to help people secure all the refunds and credits for which they are eligible. 
Is VITA for me?
Our VITA volunteers will prepare state, local and federal tax returns for households with income during 2018 of $54,000 or less. Wage earners and non-wage earners are eligible.
What do I bring?
Click here for a complete list of documents you will need to bring with you to have your taxes prepared. This includes any documentation related to the health insurance coverage you or anyone on your tax return had in 2018.
Where should I go?
This year, appointments are available at the United Way (615 Jefferson Ave., Scranton - Follow signs for lower level conference room) from February 5th - April 5th. Appointments are also available for seniors (age 65 or older) and those with mobility issues only during the week of March 4th-9th at our mobile sites in Carbondale, Clarks Summit, Honesdale, Jessup, Moscow, and Taylor. Walk-in service is available at the University of Scranton’s Brennan Hall from February 4th - April 3rd. Appointments at the University of Scranton's Brennan Hall are ONLY available on February 3rd and April 7th.
View the complete schedule here or download it as a .pdf.  (Updated as of 3-4-19).
When is the program? 
Seven locations in Lackawanna and Wayne Counties will be open from February 5 – April 5, 2019. Walk-in service at the University of Scranton will run from February 4-April 3, 2019. 
How do I make an appointment?
There are two (2) ways to schedule an appointment: online, or by calling 211.
Please note: We have limited capacity, so it’s a good idea to make your appointment early!
Who prepares my taxes?
Taxes are prepared by students and volunteers – all of whom have been trained and certified by the IRS. The VITA program is under the direction of Angela Bassani, CPA.
VITA by the Numbers:
During the 2017 tax season, the United Way’s Volunteer Income Tax Assistance (VITA) program saved our tax clients $375,300 in fees as we filed 2,502 tax returns for free with $830,090 in Earned Income Tax Credits (EITC) and $2,700,894 in federal refunds being returned to the community—and the budgets of hard-working area families.
I want to file my own taxes.
The United Way also offers help for those who are comfortable preparing their own taxes online. Through MyFreeTaxes, powered by H&R Block, anyone with a household income in 2018 of $66,000 or less can visit this website and utilize this software FOR FREE!