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Free Income Tax Assistance

Volunteer Income Tax Assitance (VITA)

For the past 12 years, the United Way's Volunteer Income Tax Assistance (VITA) program has provided free local, state and federal income tax preparation for low to moderate income wage earners. With the help of a newly created internship program with Lackawanna College, we added seven students our team of IRS-trained and certified volunteer tax preparers last year. During the past decade, we've worked with the University of Scranton to mobilize VITA, reaching numerous communities throughout Northeastern Pennsylvania. Last year, we expanded our satellite office at the United Way as well as six mobile sites and walk-in service at the University of Scranton's Brennan Hall.
In support of the VITA program's continued growth, we once again received a federal grant from the IRS and received a perfect score of 100% during our surprise Field Site Visit conducted during the 2018 tax season.
During the 2018 tax season, the VITA program saved our tax clients $411,750 in fees as we filed 2,745 tax returns for free with $841,914 in Earned Income Tax Credits (EITC) and $2,796,330 in federal refunds being returned to the community—and the budgets of hard-working area families.

My Free Taxes

To augment our VITA program, the United Way also offers free, self-tax filing services online through My Free Taxes. Powered by H&R Block, this website is available to those with household income of $66,000 or less who are comfortable filing their taxes themselves online. Nearly 120 tax returns were completed through My Free Taxes last year with an average EITC of $2,370 and an average federal refund of $1,884.
Learn more about how our Free Tax Help programs can help you!